Gmail Instructions

Add a Gmail Contact

When you add a sender’s email address to your contacts, it tells Google you want to receive email from that sender. This method does not guarantee messages from the desired sender won’t be sent to spam, but it’s an easy way to make it more likely the desired email will arrive in your inbox.

On a computer (web site)

1. On your computer, go to contacts.google.com
2. At the top left corner, select Create contact
3. Enter books@roriwillow.com
4. Select Save in the bottom right corner

On an Android smartphone/tablet (mobile app)

1. On your Android phone or tablet, open the Contacts app
2. At the bottom right, tap Add
3. Enter books@roriwillow.com
4. Make sure you save the contact to the correct account. Next to your email account, tap the Down arrow and then select the account that will receive the email messages you’re whitelisting.
5. When you’re finished, tap Save

Create a filter rule to keep desired email out of spam

Filters are the closest thing Gmail has to a “safe sender” or “whitelist.”

Filters can only be created and modified from the online web version of Gmail, so you’ll need to go to your computer to complete the following.

1. Open the Gmail website from your computer
2. In the search box at the top, select the Down arrow
3. In the From field, enter books@roriwillow.com
4. At the bottom of the search window, click Create filter
5. Select Never send it to Spam
6. Click Create filter

More Gmail tips can be found here on Whitelist.Guide (external website).

AT&T Yahoo Instructions

To help keep important email messages out of your Yahoo email spam folder, you can add the sender email address to your Yahoo Contacts. If a desired email message is already in your spam folder, you can train the Yahoo spam filter to not send those messages to your spam folder. If you’re still not receiving email from a specific sender, you may want to check your Yahoo email blocked sender list.

Add a Yahoo Contact

When you add a sender’s email address to your contacts, it tells Yahoo you want to receive email from that sender. This method does not guarantee messages from the desired sender won’t be sent to spam, but it’s an easy way to make it more likely the desired email will arrive in your inbox.

1. From Yahoo Mail, select the Contacts icon
2. Select Add a new contact
3. Enter the sender’s information, especially the sender email address
4. Select Save

Unmark email as spam

If a desired email message makes it to your spam folder, you can remove it from Spam and send a signal to Yahoo that you want to receive that type of email in your inbox in the future. This method doesn’t guarantee messages from that sender won’t end up in spam in the future, but it is an easy way to move the email to your inbox and train Yahoo at the same time.

From a mobile browser

1. Go to Yahoo Mail in your mobile device’s web browser.
2. Tap the Sidebar menu icon
3. Tap the Spam folder
4. Select the desired email from the sender
5. Tap the Move icon
6. Tap Inbox

From a computer

1. Go to Yahoo Mail on your computer’s web browser
2. Select the Spam folder
   If you don’t see the “Spam” folder, select More below the “Sent” folder.
3. Open the desired email from the sender
4. Select Not Spam at the top of the page
   The email will return to your Inbox.

More Yahoo tips can be found here on Whitelist.Guide (external website).

Other Email Providers

To find more email services and helpful instructions, please visit this external website: